At Dallaam, we aim to make every order simple, reliable, and convenient from checkout to delivery. We currently provide shipping services to customers in both the United States and Germany.

Order Processing Time

Order Processing Time: 1–2 business days (Monday–Friday)

Orders are generally processed within 1–2 business days after payment has been successfully confirmed. Orders placed during weekends or holidays will be processed on the next available business day.

  • Transit Time: 4–6 business days (Monday–Friday)
  • Order Cut-Off Time: Orders placed after 2:00 PM (US time) will be processed the next business day
  • Total Delivery Time: Typically 5–8 business days

For customers in the United States, orders are fulfilled and shipped through our warehouse operations in California.

Shipping Methods

We currently offer standard shipping to customers in the United States and Germany.

US orders are fulfilled through our California-based warehouse operations, while orders for Germany are handled through our European operations.

Standard Shipping Fees

Standard Shipping: Free

We offer free standard shipping on eligible orders. Any applicable shipping charges, if different for a specific order or destination, will be clearly displayed during checkout before payment is completed.

Standard Shipping Time

Standard Shipping Time: 5–8 business days

Please note that delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Tariffs or Customs Fees

For applicable US orders, Dallaam is responsible for tariffs or customs fees associated with the shipment.

For international or Germany-bound orders, any applicable duties, taxes, or customs requirements will be handled according to the applicable laws and regulations for the destination.

Need Help?

If you have any questions regarding our Shipping Policy, your order, or delivery, please feel free to contact our support team:

Business Name: Dallaam
Business Email: support@dallaam.com
Phone: +49 2173 33070
Business Hours: 9:00 AM – 5:00 PM | Monday – Friday
Business Address: Kohlenstraße 1, Kassel, Hesse 34121, Germany